Response by the Danish government to the initiative “Empowering the
consumer for the green transition”
European consumers will be a driving force in EU's green transition. The
Danish government thus welcomes the Commission's initiatives to em-
power consumers for the green transition. It is important that new initiatives
go hand in hand with an ongoing focus on ensuring effective consumer
protection during the transition.
We support
the Commission’s continued focus on enhancing active con-
sumer behaviour and encourage the Commission to build new consumer
initiatives in order to support this development. We specifically encourage
the Commission to focus on behavioural knowledge and evidence when it
comes to EU's marketing law.
The following remarks encompass the Danish position on the inception im-
pact assessment:
1. Consumers often lack reliable information at the point of sale
Providing information about products’ sustainability
can be an effective
way to make it easier for consumers to make more “green” consumption
decisions. It is, however, important that there are specific requirements for
the provided information in order for the information not only to be accu-
rate and relevant, but easy for consumers to understand and act upon, i.e.
by enabling comparisons between products. Information, which does not
fulfil these criteria, might add to consumer confusion and mistrust in green
marketing and dampen their interest in purchasing sustainable products.
Including information on lifetime energy costs
An example of information that is relevant and easy to act upon for con-
sumers is lifetime cost on energy consuming products.
A yet to be published study by the Danish Competition and Consumer Au-
thority shows that if consumers have to buy heavy energy consuming ma-
chines, such as dryers, they would choose more energy efficient machines,
if informed about the total cost of ownership including lifetime energy
costs. This means that even though all the machines were marked with the
European energy label, adding lifetime energy costs motivated a more sus-
tainable consumer behavior. The study stresses that consumers in general
do not automatically consider future expenses in a purchase situation. How-
ever, the study also shows that the challenge of encouraging consumers to
consider future expenses can be overcome in cases of heavy energy con-
suming machines by presenting the information on lifetime energy con-
1. September 2020